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Residential Roofing Estimator

Job Description

The residential roofing estimator is responsible for providing value and solutions to homeowners. This position requires a strong degree of self-motivation, while also being team oriented. Success in this role will be measured by meeting sales goals, completing accurate estimates and supporting the overall goals of the company. Physical needs will include handling and climbing ladders and not having a fear of heights. This position reports directly to the owner.


Responsibilities Include:



  • Timely response to new customer estimate requests

  • Take ownership for measuring, estimating and selling all assigned sales opportunities

  • Understanding the needs of customers and proposing appropriate solutions based on the company's product offerings.

  • Attention to detail and accurate measuring and documentation of technical roof data and estimate calculations

  • Work with the division coordinator on planning and logistics of estimate workload

  • Keeping all notes and required information up to date in the company's CRM system (Dash)

  • Provide feedback to the owner on sales and marketing challenges encountered in the selling process

  • Process all required documentation when a job is sold

  • Ensure that all jobs are invoiced correctly and provide all necessary billing information to the accounting department

  • Ensure timely collection of all customer outstanding billings

  • Be the liaison between the customer and the roofing project managers

  • Work with the project managers and sub-contractors to ensure a smooth roof installation

  • Review completed job cost information and provide feedback and information on job results

  • Complete all required daily tasks and communications in a timely and accurate manner

  • Always act and dress in a professional manner when working and representing the company, whether in the office or at a customer's home.

  • Maintain and work to continuously improve selling and negotiation skills

  • Take ownership of any customer problems that arise before a sale, during installation and after job completion and follow the problem through to resolution

  • Learn and maintain working knowledge of steep slope roof systems

  • Follow up with every customer, once a job is complete

  • Manage individual sales pipeline and make appropriate follow ups on pending opportunities

  • Help with marketing activities as needed


Requirements



  • Knowledge of various roof systems, materials, construction process and design, code compliance and manufacturers requirements for warranty.

  • Roofing industry experience

  • Proficient in Microsoft Office Programs (Excel, Word, Outlook, Power Point)

  • Outstanding communication and time management abilities

  • Ability to give instructions and clearly explain problems or situation

  • Understand complex problems and make decisions to benefit everyone as much as possible

  • Must be able to work well with others and within a company system

  • Lift and climb up and down a ladder

  • Must be team orientated

  • A valid driver's license

  • Must Pass Drug Screen and Background check



Company Description
North Alabama Roofing & Restorations, Inc is an insurance restoration firm. We lead the industry in our field. We are a team of professionals dedicated to delivering uncommon customer service each and every day. We began operations in 2005 and we have just moved our Huntsville operations to a brand new, first class, facility. We are looking for the right person to join our high performing team.



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